HJackets is a globally acclaimed phenomenon that is taking the world by storm. Once you place the order on our website, it takes 10-12 business days to start the process after the payment has been cleared. You will receive an email from us, once the jacket has been shipped. Hence we provide you with the tracking code along with the purchased product detail. However, time delays are bound to happen in some cases, due to various reasons that include shortage of material, quality check, details of the product or other issues. Many countries have complex laws of shipping and hence it may take 20 working days depending on the scenario.
HJackets prioritizes in providing free shipping to World Wide for the ease of global customers. However, in case the product is urgently needed, we also provide flat shipping with a cost of $25, and the product is delivered to your doorstep in 03 to 04 business days. Then again, the delivery promise will be allowed, in case the shipment is not positioned by the courier.
HJackets is known throughout the globe and is acknowledged with its distinguishing shipping methods. We are in coordination with the services like SKYNET Worldwide Express, DHL, Global, DPEX Worldwide Express, and TNT etc. We always value our customers and hence facilitating them via email providing them the details of shipping and tracking code, once the product is dispatched from here. In case of your unavailability, you can indicate to the nearby neighbor by marking an arrow towards there door and leaving a note below. They will collect the consignment and sign on your behalf.
Notes for Notice:
In order to ensure that the product is delivered accurately on your address, please provide relevant shipping address along with the contact number and related details. PO Boxes, APO and FPO addresses will not be facilitated, hence this is why it is important that the physical or residential address for the purpose of shipping is provided.
HJackets ensures that the customer is notified for the product he/she purchases. Once the order is placed on our website, we send an email regarding confirmation, alongside invoice of the item requested. If you are not receiving confirmation that means that your registration has failed because of the technical problems. Hence, we won’t be able to process or ship the product until further confirmation.
Damaged Item and Late Delivery Claim
HJackets thrives on customer satisfaction, ready to provide them excellent service. However, if you are not able to track your order or fail to receive the product in the specified time span, your credit will be restored in your credit card or provided with a replacement.
By bad luck, if you receive a damaged item, feel free to contact us via email within 7 days time period regarding the issue faced.
Estimated Time of Delivery
It takes 4-5 days for the product to be delivered to the doorstep, once it has been shipped. Watch out for the email notification that contains the details of product to be shipped and the tracking ID.
Deliver It as a “Gift”
In order to avoid governmental red tape and custom issues, the products you purchase from us are marked as ‘GIFT’. For further details email your queries to firstname.lastname@example.org.
HJackets focuses on global strategy, hence we are operating in various countries that includes US, Europe, and other Asian countries. No matter where we are located, the items go through quality check, prior to shipping. We are open to global business and ensure the satisfaction of the customer as our top priority.