30 days easy Exchange & Return policy
We have 30 days easy exchange and Return policy. You can get in touch with us through Email,/Whatsapp/Live Chat in regards to the inquiries, and our client support agent will settle your concern within 24 hours. You must have to contact us within 7 days along with a snap/photo to highlight your issue so that it will be entertained within 30 days. No return, refund, or exchange will be engaged or entertained after 7 days.
Cancellation of the orders
The solicitation for cancelation of your order should be made within 24 hours and if the cancellation will be made inside 48 hours so we will refund the entire sum in purchaser’s account, however in the event that client still wish to drop the order so the accompanying conditions will apply:
1. Cancellation of the order after 48 hours will bring about an immediate deduction of 35% from your paid sum.
2. Cancellation of the order within 5 days before delivery will bring about an immediate deduction of 50% from the paid sum.
3. No Cancellation will be engaged after 5 days of order affirmation.
In the event that the client wish to exchange the product with another size so we offer them another product free of cost (new size), yet he will just liable to pay the postage cost that will rely upon the weight and size of the product.
In the event that there is any slip-up occur close by, similar to the size or there is a distinction in design/shading and the picture of the item on the site, at that point return and Exchange can be approved. Simply send us snaps/photos of the product while wearing it and a collar tag photo within a week (7 business days) after the product received and highlight the issues that you are you are facing.
1. There will be no return/Exchange for ordering more than one comparable item, yet unique size. Individuals misuse it.
2. Customized items and Custom Orders are not refundable and exchangeable.
3. If there should be an occurrence of return, the shipping cost will be paid by the purchaser and they are additionally liable to pay the earlier postage cost that was paid by us because we offer free shipping to our customers but it is not free to us.
4. No item will be engaged for Return, Refund or Exchange if the labels were expelled from the item.
5. All Return, Refund or Exchange made after 24 hours of getting the item won’t be adequate.
6. Directly before sending your product, our responsible product inspector will survey your product; shading, estimating, sewing. Still on the off chance that you feel any inquiries so please email us at given email address and feature the issues that you are looking with the product.
7. We will not assess refund or credit orders and no obligation to provide a refund or credit in situations like the following:
- You have altered your perspective on a thing;
- You purchased a thing unintentionally;
- You exceeded the 30 days;
- You change your mind
If the return will be confirm, so we will provide you the RMA number which you have to stick it on the box while shipping the product back to our warehouse.
Here at Hollywood Jackets, we ship our products as a gift to our valued customers like you. You are not required to pay any taxes in this regard. However, each country has its own customs duties’ laws, and regulations. If you are residing in other countries and territories that still tax it, you will have to bear the customs duties that may apply to your gift item.
We would like to inform you that if a customer opts for a product return option, then he/she is obligated to pay all the shipment charges. Moreover, they are also liable to pay in addition, the postage charges that we have paid earlier because we offer free shipment to our customers, which in fact is not free for us.